Privacy Policy

This Privacy Policy describes the type of information transmitted and processed during the usage of the mobile point of sales (mPOS) application provided by Fass Payment Solutions Sdn. Bhd (“Fasspay”) to you, our customers, and how we use the information you provide through the application. We assure you that all information provided by you, will be held in confidence by us and will not be disclosed to any third party for any purposes without us first obtaining your consent.

Last updated: March 2020

NOTICE UNDER PERSONAL DATA PROTECTION ACT 2010

Fasspay processes your personal data only for specific and limited purposes.

You agree that all personal data collected and/or processed by Fasspay may include but not be limited to the following purposes:

(i)	To provide to the acquiring bank for the processing of applications for and provision of bank Products and/or Services;
(ii)	To communicate with you;
(iii)	To inform you of our products and services;
(iv)	To respond to your queries;
(v)	To send you promotional material;
(vi)	To process applications for and the provision of Fasspay’s Products and/or Services;
(vii)	For marketing purposes and research purposes;
(viii)	For all other purposes incidental and associated with any of the above.

1.	Disclosure to Third Parties
	Fasspay may disclose your personal data to our affiliates or third parties that perform services on behalf of Fasspay and in doing so we will comply with all applicable laws, regulations and industry standards.
2.	Acceptance of The Policy
	You are given notice that the Products and/or Services will only be made available to you upon your accepting and expressly consenting to the terms of this Privacy Policy, where such express acceptance and consent shall be evidenced by you clicking or checking or indicating accordingly on the relevant consent portion of the registration forms or such other documents as may be furnished to you, as the case may be. By so indicating your acceptance of the terms of this Privacy Policy, you shall be deemed to have expressly consented to the processing of your personal data by Fasspay or any of its authorized agents, employees, partners and/or contractors for purposes as outlined. You hereby agree and accept that by registering and/or continuing to use the Products and/or Services, you authorize and consent to your personal data being processed by and where required, disclosed to classes of third parties as identified by Fasspay for the purposes of Fasspay providing the Products and/or Services to you. For the avoidance of doubt, you also hereby explicitly consent to Fasspay processing any sensitive personal data relevant such purposes.
3.	Withdrawal of Consent
	Notwithstanding anything to the contrary, you may at any time withdraw your consent to Fasspay processing any personal data of yours or to any part or portion of the same by sending to Fasspay at our corporate address set out below a written notice of withdrawal and within the period prescribed under the PDPA. Fasspay shall take all necessary measures to give effect to your withdrawal of consent, to the extent that such withdrawal does not conflict with any of Fasspay’s other legal obligations. If you do not wish to have your personal data shared with any other party, or if you do not wish to be solicited for products or services offered by Fasspay or any other parties including third parties, kindly inform us in writing.
4.	In accordance with the PDPA:
	(i) We may charge a prescribed fee for processing your request for access or correction; and (ii) We may refuse to comply with your request for access or correction to your personal data and if we refuse to comply with such request, we will inform you of our refusal and reason for our refusal. You shall, upon written request, be granted access to all personal data held or stored or processed by Fasspay. To avoid confusion, “access” for the purposes of this provision shall mean notification of such personal data of yours that is processed by or on behalf of Fasspay and to have a copy of such personal data communicated or conveyed to you in an intelligible form of Fasspay’s choosing.
5.	Correction of personal data
	You may at any time make a written request to Fasspay to correct any personal data of yours that is inaccurate, incomplete, misleading or out-of-date and Fasspay shall, upon receipt of your written request for correction(s), take all necessary measures to give effect to such correction(s). Please direct any requests to withdraw consent or to request access and/or correction to any personal data to: Address: Fass Payment Solutions Sdn Bhd Unit 15-15, 2A, Q Sentral, Jalan Stesen Sentral 2, Kuala Lumpur Sentral, 50470 Kuala Lumpur, Malaysia. Email: support@fasspay.com Telephone: +60(3) 7494 1222 +60(3) 9212 7900 (Mpos Helpdesk) Department: Customer Service By publishing this policy in this website, we shall deem our customers and/or clients have already been notified. In the event of any inconsistency between the English version and the Bahasa Malaysia version of this notice, the English version shall prevail over the Bahasa Malaysia version.
6.	Security
	We store your personal data in secure servers. We value your personal data and make our best endeavors to protect your personal data against unauthorised access and disclosure. However, we cannot guarantee that there will be no unlawful intercept from third parties or that your personal data will always remain secured with us.
7.	Retention
	We will retain your personal data for as long as legally required or for as long as necessary to provide you with any requested services or for any of the other purposes listed in this Privacy Policy. We will take reasonable steps to destroy or de-identify personal data we hold if it is no longer needed for the purposes set out above.
8.	Changes to the Privacy Policy
	Fasspay reserves the right to modify and change this Privacy Policy from time to time. Any changes to this Policy will be published on this page. Your continued use of the Platform constitutes your acknowledgment and acceptance of the changes made to this Policy.